Privacy Policy for Smart Zak

1. Who we are

Smart Zak is a maths practice app and related website operated by Smart Zak ("Smart Zak", "we", "us", or "our"). This Privacy Policy explains how we handle information in the Smart Zak mobile app and on the smartzak.com website.

2. Summary

Smart Zak is designed to be privacy-friendly.

• The app does not require account creation.
• The app stores learning progress locally on the user’s device.
• We do not sell personal data.
• We do not use in-app advertising.
• We do not use tracking for advertising purposes.
• We do not send learning progress to our servers unless we clearly tell users otherwise in a future update.

3. Information we process

A. Information stored locally in the Smart Zak app

When a user uses the Smart Zak app, the app stores information on the device so progress is available later. This may include:

• module progress;
• scores and incorrect totals;
• question history;
• selected answers;
• correct answers;
• whether an answer was correct or incorrect;
• the date and time each answer was processed;
• previous performance by module or question type;
• stars, rewards, and other progress indicators; and
• the last time a module was tried.

This information is stored locally on the device using on-device storage.

B. Information you provide if you contact us

If you contact us by email or through a contact form on smartzak.com, we may process:

• your name;
• your email address;
• the contents of your message; and
• any information you choose to include in your support request.

C. Website technical information

When you visit smartzak.com, your browser or hosting provider may automatically provide limited technical information such as your IP address, browser type, device type, date and time of access, and basic server log information. We use this only as reasonably necessary to run, secure, and maintain the website.

4. Information we do not currently collect through the app

As currently configured, Smart Zak does not:

• create user accounts;
• collect payment information;
• collect precise location data;
• collect contacts, photos, or microphone data;
• run third-party advertising SDKs; or
• track users across apps or websites owned by other companies.

If this changes in a future version, we will update this Privacy Policy and, where required, ask for any necessary permissions or consent.

5. How we use information

App data stored locally

• to save progress on the device;
• to show previous performance;
• to display question history and answer history;
• to show module progress, score totals, and rewards; and
• to improve continuity of learning between app sessions.

Support communications

• to respond to questions or support requests;
• to troubleshoot issues; and
• to improve the app based on user feedback.

Website technical data

• to operate and secure smartzak.com;
• to diagnose technical problems; and
• to maintain website performance.

6. Legal bases for processing

Where laws such as the UK GDPR or EU GDPR apply, our legal bases may include legitimate interests, contract, and consent where required by law. Because the app’s learning progress is stored locally on the user’s own device, much of that information may never be transmitted to us at all.

7. Sharing of information

We do not sell personal data.

We do not share app learning progress with third parties for advertising.

We may share limited information only where necessary, for example:

• with website hosting, email, or support service providers acting on our behalf;
• where required by law, regulation, court order, or legal process; or
• to protect rights, safety, security, or prevent fraud or misuse.

8. International transfers

If you contact us or use our website, some service providers we use may process information outside your country. Where required by law, we will take reasonable steps to use appropriate safeguards for international data transfers.

9. Data retention

• App progress stored locally: remains on the device until the user resets it, deletes the app, or clears device or app data.
• Support emails or contact messages: kept only as long as reasonably necessary to respond, maintain support records, resolve issues, and meet legal obligations.
• Website technical logs: retained for a limited period as needed for security, maintenance, and troubleshooting.

10. Children’s privacy

Smart Zak is an educational maths app and may be used by children. We aim to keep Smart Zak privacy-friendly by minimising data collection. As currently designed, the app stores progress locally on the device and does not require children to create an account.

Parents, guardians, or schools should contact us if they have questions about privacy or support.

11. Your rights

Depending on your location and applicable law, you may have rights including:

• the right to access personal data we hold about you;
• the right to request correction of inaccurate data;
• the right to request deletion;
• the right to object to certain processing;
• the right to request restriction of processing;
• the right to data portability, where applicable; and
• the right to withdraw consent where processing is based on consent.

To exercise any of these rights, contact us at halo.tech.limited@gmail.com.

If app progress is stored only on the device and not sent to us, we may not be able to access, edit, or delete that local data remotely. In that case, users can usually remove it by using the app’s reset features or by deleting the app.

12. Cookies and similar technologies

As currently described, smartzak.com does not need optional analytics or advertising cookies to provide the basic privacy policy page for the app. If we later use cookies or similar technologies beyond what is strictly necessary for the website to function, we will update this Privacy Policy and, where required, provide appropriate notices or choices.

13. Security

We take reasonable steps to protect information we process through the website or support channels. No method of transmission or storage is completely secure, but we work to reduce risk through appropriate technical and organisational measures.

14. Third-party links and platforms

The app may be distributed through the Apple App Store, and the website may link to third-party services. Those third parties have their own terms and privacy policies, and we are not responsible for their separate practices.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will update the effective date above and post the updated version on smartzak.com.

16. Contact us

Smart Zak
Email: halo.tech.limited@gmail.com